moderate“Another person had a known reoccurring health condition...there was a lack of information in the persons care plan detailing this.”
infection control
1 finding
minor“The provider's infection prevention and control policy had not been reviewed since April 2021.”
medication management
1 finding
moderate“Staff were not recording which leg they were applying the patch on, which meant they may not have the information required to know where to apply it.”
record keeping
1 finding
minor“One person's bed rails risk assessment did not include the risk of entrapment in the rails.”
communication with families
1 finding
minor“One person told us they weren't always informed if carers were running late.”