minor“two people's records had limited information about the moving and handling tasks required”
minor“there were no guidelines recorded in the care plan for the care workers to follow”
medication management
1 finding
minor“two people who were being prompted with their medicines did not have a list of their medicines recorded in their care plan. One person's MARs did not include the timing, frequency and the reason medicines were being taken”
governance
1 finding
moderate“two safeguarding incidents had been notified to us after the investigations had been completed. We highlighted it was a regulatory requirement to notify us about these incidents without delay.”