moderate“staff recruitment records were not always complete including staff employment histories. For example, two members of staff had employment histories covering a total period of five months each.”
safeguarding
1 finding
moderate“staff did not know the external organisations they could escalate concerns of abuse to and did not always know the types of abuse that exist.”
governance
1 finding
moderate“the registered manager did not identify the shortfalls we found including lack of information or gaps we found in staff recruitment records.”