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Date of Assessment: 21 November to 23 December 2024. The service is a care at home service providing support to children, young people and adults. The assessment was completed to review concerns we had received about the service. The provider had a good learning culture and people could raise concerns. Managers investigated incidents thoroughly. People were protected and kept safe. Staff understood and managed risks. There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. Staff managed medicines well and involved people and their families in planning any changes.
npm run etl:reports -- --location 1-3147406215.npm run etl:reports -- --location 1-3147406215.npm run etl:reports -- --location 1-3147406215.npm run etl:reports -- --location 1-3147406215.