Ashling Homes Healthcare Ltd, a small domiciliary care agency supporting ten people, was rated Good overall at this focused inspection of Safe and Well-led. Inspectors found safe care delivery, robust recruitment and medicines management, and transparent leadership promoting a person-centred culture with no breaches of regulation.
Strengths
· Enough appropriately recruited and trained staff supported people safely
· Risks to people and staff were assessed, monitored and managed
· Medicines were safely administered by trained staff
· Transparent management with an honest, open and positive culture
· Clear vision and values understood and followed by staff
Quality-Statement breakdown (11)
safe: Systems and processes to safeguard people from the risk of abuseGood
safe: Assessing risk, safety monitoring and managementGood
safe: Staffing and recruitmentGood
safe: Using medicines safelyGood
safe: Preventing and controlling infectionGood
safe: Learning lessons when things go wrongGood
well-led: Promoting a positive, person-centred, open, inclusive and empowering cultureGood
well-led: Duty of candour and open, honest engagementGood
well-led: Managers and staff clear about roles, quality, risks and regulatory requirementsGood
well-led: Engaging and involving people, public and staff; working in partnershipGood
well-led: Continuous learning and improving careGood