minor“We found staff meetings were sporadic but were detailed and considered issues in depth. The registered manager agreed to plan more regular service-wide meetings.”
minor“Spot checks were recorded and the information stored in the care files making it difficult to determine the frequency. The registered manager agreed to add to the supervision matrix.”
supervision appraisal
1 finding
minor“Staff did receive competency checks but these were not planned in a consistent manner. The registered manager agreed to plan these better in the future.”