minor“The care plan for one person was out of date. It stated that staff were responsible for preparing breakfast for the person but the registered manager told us they did not do this.”
end of life care
1 finding
minor“Care plans did not cover end of life care. The registered manager told us people using the service at the time of our inspection were resistant to having such a care plan.”
governance
1 finding
minor“The registered manager also said they had not yet done any audits, saying, 'There is nothing to audit at the moment because its just a few weeks (that they had been providing care to people).'”
supervision appraisal
1 finding
minor“The registered manager said it was their intention that care staff would receive formal one to one supervision six times a year. At the time of inspection records showed staff had had one supervision meeting.”