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Date of assessment: 5 January 2026. Share the Care is a domiciliary care agency providing personal care to people living in their own homes. This service is registered to support older people, people with physical disabilities, autistic people and people with a learning disability. Not everyone supported by this service received the regulated activity of personal care. This inspection looked at people’s personal care and support. At the time of our inspection, the provider was supporting 17 people, and 13 people with personal care. The inspection was undertaken to follow up on the previous inspection and warning notices issued. ‘Right support, right care, right culture’ (RSRCRC) is the guidance the Care Quality Commission (CQC) follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We have assessed the service against ‘Right support, right care, right culture (RSRCRC)’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of our inspection, the provider was not supporting anyone with a learning disability or who was autistic. At our last inspection the provider was in breach of 8 regulations relating to person centred care, risk management, safeguarding people, staffing, consent, governance, the provider not displaying their rating and not informing the CQCabout incidents. At this inspection we found some improvements had been made, and the provider was no longer in breach of regulations in relation to person centred care, safeguarding people, staffing, consent, not displaying their rating and notifying the CQC about incidents. However, the provider remained in breach of 2 regulations in relation to safe care and treatment and good governance. This service has been in Special Measures since 13 March 2025. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
npm run etl:reports -- --location 1-2502510926Date of assessment: 2 April 2025. The service is a care at home service providing support to adults of all ages some of whom were living with dementia and a physical disability. We found nine breaches of regulations relating to person centred care, risk management, safeguarding people, staffing, consent, dignity and respect, governance, the provider not displaying their rating and not informing the Care Quality Commission (CQC) about incidents. Systems and processes to ensure people were protected from the risk of harm were poor and inefficient. There was no oversight from the provider to ensure that staff supported people safely, and in a way that met their needs. The provider did not allocate travel time for staff between calls and therefore staff were often not staying the full time for care calls and arriving late to the following call. There was a lack of care plans and risk assessments for staff to follow. In instances where CQC has decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/or appeals have been concluded. This service is being placed in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide.
npm run etl:reports -- --location 1-2502510926.Share the Care Limited improved from Requires Improvement to Good across all five key questions at this July 2018 inspection, having addressed all previous breaches and recommendations. The service demonstrated safe, person-centred care with effective governance, well-trained staff and strong leadership.
Share the Care Limited received an overall rating of Requires Improvement at its June 2017 inspection, with a regulatory breach of Regulation 17 cited for failing to operate an effective quality assurance system. While the service demonstrated caring, responsive and effective practice in direct care delivery, significant weaknesses were found in risk assessments, recruitment documentation, staff supervision, record keeping and governance oversight.