minor“when people required a special diet; the texture of foods being prepared was not always clear in people's care documentation”
moderate“choking risk wasn't always addressed. We discussed this with the registered manager who took immediate action to ensure all risks were clearly identified and addressed.”
supervision appraisal
1 finding
minor“The registered manager agreed to consider a more effective system to ensure formal supervision was held at frequencies according to their policy.”
record keeping
1 finding
minor
“when medicines were prescribed on an as and when basis, details about the medicines were not always fully complete”
consent capacity
1 finding
minor“When people lacked capacity to make decisions, best interests discussions and meetings had taken place, Although these were not always decision specific.”