moderate“Guidance for 'when required medicines' was not always person centred. This needs to be updated to allow staff to be able to administer the medicines when appropriate.”
moderate“Medicines Administration Records (MARs) need to be updated for some medicines that were handwritten to include extra instructions on how to give service users medicines safely.”
governance
2 findings
moderate“We found a small number of safeguarding incidents had not been submitted to CQC by the registered persons.”
moderate“The provider needed to ensure their current registration reflected the services they were delivering to people.”
staff competency
1 finding
moderate“A competency framework needed to be introduced, in order to assure the provider that staff had the appropriate competency levels [for PEG support].”