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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Agency profile · CQC 1-2228984379

Kind Hearts Care & Support Limited

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Provider

Kind Hearts Care & Support Limited

Staffordshire · West Midlands · Active since 03/1

GoodHome-care★ Owner-managed (director & PSC)RM: Brady, Clarissa

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

04/Mar/2023 - 00:00

Inspected 3 years ago

Overview Inspections (3)Findings (3)Owner-management Methodology

3 findings across 3 themes

Every concern logged by inspectors

care planning
1 finding
- minor“Some people's care plans had been updated, however the updates had not been clearly recorded on all areas of the care plan.”
record keeping
1 finding
- minor“Some people's care records clearly recorded an identified allergy, we found however there was no risk assessment in place for this.”
consent capacity
1 finding
- minor“Staff understood the principles of the MCA and the provider had booked further training in the MCA for staff to complete in due course.”