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Agency profile · CQC 1-2158325162
Windrush Care
↗ View on cqc.org.uk
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Provider
Windrush Care Ltd
Gloucestershire · South West · Active since 22/0
Good
Home-care
RM: Kennedy, Sean
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
7 years ago
07/Aug/2018 - 00:00
Inspected 7 years ago
Overview
Inspections (3)
Findings (8)
Owner-management
Methodology
8 findings across 6 themes
Every concern logged by inspectors
staffing levels
2 findings
critical
“People were not protected by robust staff recruitment practices... not all the checks required had been completed.”
moderate
“At the time of the inspection there was no registered manager in post. There had not been a registered manager since July 2016.”
staff competency
2 findings
moderate
“The assessment of the competency of staff through observation of practice and individual meetings was inconsistent.”
critical
“people were put at risk because all of the information required for new staff had not been obtained prior to employment.”
record keeping
1 finding
moderate
“A medicine administration record had not been put in place for the administration of cream.”
supervision appraisal
1 finding
moderate
“This had not been carried out however for new staff who had started in post since October 2016.”
governance
1 finding
moderate
“Quality assurance systems, although in place, had not identified the shortfalls around the recruitment of staff.”
staff training
1 finding
minor
“The manager had trained as a trainer... Evidence of this qualification was not available to verify their accreditation.”