minor“Staff recruitment files did not always contain complete information about staff's full employment history.”
medication management
1 finding
minor“We saw where staff had not signed people's medicines records following supporting them with their medicines, timely action had been taken by to address this.”
governance
1 finding
moderate“Prior to our inspection concerns had been raised about the monitoring of quality at the service.”
incident learning
1 finding
moderate
“following a serious incident the registered manager ensured staff were retrained and their competencies checked prior to them recommencing work.”