L & N Services Ltd t/a Bluebird Care (York)

Inspection reports (5)

1. Inspection report · 2022-11-19

   Framework: KLOE · 7 pages · 66 KB · PDF

   Not rated
   safe: Not rated

   This targeted inspection of Bluebird Care (York) focused solely on safeguarding systems and staffing arrangements following a specific concern, finding both to be appropriate and functioning well. No rating change was made; the service retains its previous Good rating from September 2019.

   Strengths

   • · People felt safe and staff were aware of how to safeguard people from abuse
   • · Appropriate staffing levels with contingency plans for staff shortfalls
   • · People received reliable, person-centred support that promoted health and wellbeing
   • · Safe recruitment processes were in place
   • · Systems in place to prevent and minimise spread of infections
   Quality-Statement breakdown (2)

   • safe: Systems and processes to safeguard people from the risk of abuseNot rated
   • safe: Staffing and recruitment