minor“one person had barrier cream applied as required (PRN). Guidance for use of the barrier cream was included in the care plan but not recorded on the medicine administration records (MARs).”
minor“as required paracetamol which was recorded on the MARs appropriately but did not have a specific PRN protocol explaining when it should be administered.”
governance
1 finding
moderate“the provider's monitoring systems were not always consistently highlighting shortfalls. For example, not all as required medicines had a protocol in place.”
leadership
1 finding
moderate
“The rating for this key question has remained requires improvement. This meant the service management and leadership was inconsistent.”