minor“Two of the records showed that staff had applied creams that had not been prescribed or in the care plans for administration.”
minor“Records did not always accurately reflect dates people were recruited to ensure all checks were made prior to this date.”
care planning
1 finding
minor“The service did not have a system in place to check that daily log sheets recorded the care that was being delivered was what had been agreed in the care plan.”
person centred care
1 finding
minor“We found however, that information regarding people's preferences was limited. We discussed this with the registered manager who told us they were aware of this.”
staff competency
1 finding
minor“Staff were observed in practice regularly...This was not specifically referred to within the tool used to record the observations and the registered manager agreed to update the tool used.”