minor“For some people it was not clearly documented how and when topical medicines, such as creams applied to the skin, should be given. There was not always a 'body map'.”
minor“One person was prescribed insulin, although this was given safely, some supporting documents were inconsistently completed.”
record keeping
1 finding
minor“For some people documents relating to MCA required updating. The registered manager had contacted relevant parties to review and update these.”