ReadyCQC, a weekly field guide to CQC home-care regulation

safe: Staffing and recruitmentGood

safe: Learning lessons when things go wrongGood

safe: Systems and processes to safeguard people from the risk of abuseGood

safe: Assessing risk, safety monitoring and managementGood

safe: Using medicines safelyGood

safe: Preventing and controlling infectionGood

effective: Assessing people's needs and choices; delivering care in line with standards, guidance and the lawGood

effective: Staff support: induction, training, skills and experienceGood

effective: Supporting people to eat and drink enough to maintain a balanced dietGood

effective: Staff working with other agencies; supporting people to access healthcare servicesGood

effective: Ensuring consent to care and treatment in line with law and guidanceGood

well-led: Managers and staff being clear about their regulatory requirementsGood

well-led: Managers and staff being clear about their roles; quality performance and risks; continuous learningGood

well-led: Promoting a positive, person-centred, open and empowering cultureGood

well-led: Duty of candourGood

well-led: Engaging and involving people, public and staffGood

well-led: Working in partnership with othersGood

Sylvian Care Reading and Wokingham