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We carried out our assessment of this service between 15 December to 17 December 2025. Fountains Care Services Ltd provides care to people living in their own home. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is to help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social provided. At the time of the assessment there was one person receiving personal care. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. At the time of the inspection, the location did not provide care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group. This was a planned assessment of all quality statements under the key questions of safe, effective, caring, responsive and well-led.This service registered with us on 15 April 2024, and this was their first assessment. The service has been rated good following this assessment. There were systems in place to safeguard people from abuse. Risks to people were assessed and monitored. Staff were provided with personal protective equipment (PPE) to protect people from the risk of cross infection. People's needs were assessed before they began using the service so the provider knew they could meet their needs. Staff received an induction and trainings before starting work, so they knew what to do when they started working with people. Systems to monitor the quality and safety of the service were in place. Staff reported having a positive relationship with the provider and felt communication was effective.
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