minor“the audit had failed to identify this error. We raised this with the registered manager who advised that this was an error and she would ensure she reviewed audits.”
critical“The service did not have an effective medicine audit in place... audits failed to identify whether medicines were correctly administered and signed for.”
critical“At our last inspection of Carpenders Care Limited on 1 June 2016 we found that there was a breach of legal regulation. This was because the provider did not have effective arrangements for the management of medicines.”
record keeping
2 findings
minor“we did not see evidence that this was consistently carried out. She advised that in future she would ensure that these were documented.”
moderate
“MAR sheets had not been completed accurately and in accordance with the medicines administered.”
governance
1 finding
minor“the service did not have appropriate systems in place to audit care support staff punctuality and attendance.”
supervision appraisal
1 finding
minor“it was not evident that these took place consistently and at regular intervals over a period of a year.”
staffing levels
1 finding
minor“the service had experienced difficulties employing care support staff and that a number of staff had left the service.”