moderate“medicines records we checked were not fully detailed or up to date in all cases. For example, one person's had four different lists of medicines in place”
moderate“The medicines administration records (MAR) did not have enough codes to record every eventuality. For example, if family had administered the person's medicines.”
minor“one staff member said they would put a dropped medicine 'down the sink' contrary to the provider's disposed medicines procedure”
governance
1 finding
minor“Medicines audits were completed but we found they needed to be more robust.”
supervision appraisal
1 finding
minor“We noted that support sessions were behind schedule but the manager had planned these to take place.”