minor“we found that stocks available to people did not always reflect the numbers recorded. We discussed this with the registered manager who gave assurances that stock checks would be added to the monthly medicines audit.”
staffing levels
1 finding
minor“The provider had experienced difficulty in recruiting new staff and had been pro-active in making changes to ensure people received their care and support. Changes had included reducing the number of people they provided care to.”
governance
1 finding
minor“team leaders used to meet regularly but this had stopped during the pandemic and had not been reinstated. One team leader said they thought the reintroduction of these meetings would be beneficial”