Agency profile · CQC 1-153598009

Oakfield Lodge

Provider

London Borough of Redbridge

Redbridge · London · Active since 28/0

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

2 years ago

18/Aug/2023 - 00:00

Inspected 2 years ago

7 findings across 7 themes

Every concern logged by inspectors

care planning
1 finding
- minor“care plan reviews with social workers were not always as regular as they should be”
medication management
1 finding
- minor“not all people had protocols for medicines which was prescribed to be taken as and when needed”
supervision appraisal
1 finding
- minor“There were some instances where staff had not received supervision as regularly as outlined in policy.”
staff training
1 finding

minor

“Some training topics for some staff required refreshing. The registered manager was aware of this, they had an action plan around this.”

consent capacity

1 finding

minor“due to a change of social services database software...consent was not always recorded in a meaningful way”

record keeping

1 finding

minor“We found a minor accounting error due to the administration staff taking short term leave and no one picking up their tasks.”

governance

1 finding

minor“The service had not been holding regular face to face staff meetings since the pandemic.”