critical“these safeguarding notifications had not also been submitted to the CQC as required. The provider acted straight away during the inspection in response to our feedback.”
governance
1 finding
critical“Statutory notifications were not submitted to the CQC without delay. This was a breach of Regulation 18 Care Quality Commission (Registration) Regulations 2009.”
record keeping
1 finding
moderate“not all information was consistently filed in one place, which meant there were some missing employment checks which had not been identified.”