Cumberland Care Reablement and Domiciliary Service - North

Inspection reports (1)

1. Inspection report · 2023-12-09

   Framework: KLOE · 10 pages · 76 KB · PDF

   Good
   safe: Goodwell-led: Good

   Cumberland Care Reablement and Domiciliary Service – North was rated Good overall following inspection visits in July 2023, with both Safe and Well-led key questions rated Good. The service demonstrated strong safeguarding, consistent staffing, safe medication management, and effective leadership promoting a person-centred and open culture.

   Strengths

   • · People reported feeling safe and staff were trained in safeguarding with clear reporting processes.
   • · Medicines were managed safely with audits, blister packs, and trained staff administering medications.
   • · Strong continuity of care with consistent staffing teams praised by people and families.
   • · Robust recruitment processes and effective spot checks to monitor staff practice.
   • · Positive, person-centred culture with people involved in developing and reviewing care plans.