Bluebird Care (Norwich & North Norfolk)

Inspection reports (3)

1. Inspection report · 2023-11-18

   Framework: KLOE · 10 pages · 76 KB · PDF

   Good
   safe: Goodwell-led: Good

   Bluebird Care (Norwich & North Norfolk) was rated Good overall, with Good ratings in both Safe and Well-Led key questions assessed during this remote inspection. The service demonstrated safe medicines management, no missed or late calls, strong safeguarding practices, and a positive, well-governed culture.

   Strengths

   • · No missed or late calls recorded in 2023; consistent staffing reported by people and relatives
   • · Medicines managed safely with staff receiving training and regular competency checks
   • · Safeguarding concerns identified, reported and acted upon appropriately
   • · Positive open culture with effective communication between staff, management, people and relatives
   • · Effective governance systems in place with audits leading to tangible service improvements
2. Inspection report · 2020-01-29