moderate“The policy had however, not been updated to include guidance to care workers on ensuring that allegations of abuse are promptly reported to the CQC.”
care planning
1 finding
moderate“the care records of three people did not contain appropriate risk assessments in respect of certain aspects of their care. A person with epilepsy did not have a risk assessment”
governance
1 finding
moderate“The checks and audits were however, not sufficiently effective and did not identify and promptly rectify some deficiencies we noted.”
record keeping
1 finding
minor“the care record of a person did not contain information regarding their skin condition. This is needed to provide the necessary information at the start of a care package.”