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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Agency profile · CQC 1-142065700

Xperience Recruitment Limited

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Provider

Xperience Recruitment Limited

Warwickshire · West Midlands · Active since 25/0

GoodHome-care★ Owner-managed (director & PSC)RM: Gitau, Emily

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledRequires improvement

Last inspection

3 years ago

12/Jan/2023 - 00:00

Inspected 3 years ago

Overview Inspections (2)Findings (5)Owner-management Methodology

5 findings across 4 themes

Every concern logged by inspectors

record keeping
2 findings
- moderate“it took 7 days for the registered manager to clarify the number of people who were provided the regulated activity.”
- moderate“some recruitment files contained gaps in staff employment history which had not been explored”
governance
1 finding
- moderate“the provider had not completed the required Provider Information Return (PIR) which was requested in January 2022.”
care planning
1 finding
- moderate“risks associated with one person's health condition had not been assessed or recorded in their care plan.”

medication management

1 finding

minor“records did not always record the level of support a person required or information about any potential side effects of medicines.”