ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.
VOL. 01 · ISS. 18 · UPDATED WEEKLY
← Directory Provider
Care Dorset Limited
Dorset · South West · Active since 03/1
Good Home-care
Overall rating
Good
safe Good
effective Good
caring Good
responsive Good
well-led Good
Last inspection
3 years ago
04/Apr/2023 - 00:00
Inspected 3 years ago
Inspection reports (1) safe: Good effective: Good caring: Good responsive: Good well-led: Good
Care Dorset Limited's Reablement Service received a Good rating across all five key questions at its first CQC inspection in March 2023, demonstrating safe, person-centred care with strong multi-disciplinary working and a positive staff culture. No failures or regulatory breaches were identified, with people and professionals consistently praising the service's effectiveness in supporting independence.
Strengths
· People consistently reported feeling safe, with staff demonstrating strong understanding of safeguarding signs and escalation procedures.
· Robust recruitment and selection procedures including verified references and DBS checks, with sufficient staffing levels and regular spot checks.
· Medicines managed safely by trained staff with competency assessments and regular audits of medicines administration records.
· Detailed, person-centred reablement plans reviewed regularly to reflect individual progress toward independence goals.
· Strong multi-disciplinary partnership working with district nurses, occupational therapists, hospital discharge teams and GPs. Quality-Statement breakdown (20) safe: Systems and processes to safeguard people from the risk of abuse; Assessing risk, safety monitoring and managementGood safe: Staffing and recruitmentGood safe: Using medicines safelyGood safe: Preventing and controlling infectionGood safe: Learning lessons when things go wrongGood effective: Assessing people's needs and choices; delivering care in line with standards, guidance and the lawGood effective: Staff support: induction, training, skills and experienceGood effective: Supporting people to eat and drink enough to maintain a balanced dietGood effective: Staff working with other agencies to provide consistent, effective, timely care; Supporting people to live healthier livesGood effective: Ensuring consent to care and treatment in line with law and guidanceGood caring: Ensuring people are well treated and supported; respecting equality and diversity; Supporting people to express their viewsGood caring: Respecting and promoting people's privacy, dignity and independenceGood responsive: Planning personalised care to ensure people have choice and control and to meet their needs and preferencesGood responsive: Meeting people's communication needsGood responsive: Improving care quality in response to complaints or concernsGood responsive: End of life care and supportGood well-led: Promoting a positive culture that is person-centred, open, inclusive and empoweringGood well-led: Managers and staff being clear about their roles, understanding quality performance, risks and regulatory requirementsGood well-led: Engaging and involving people using the service, the public and staff, fully considering their equality characteristicsGood well-led: Continuous learning and improving care; Working in partnership with othersGood