moderate“There was no 'schedule of audits' to identify or address the issues we found with the quality of some records.”
minor“The provider's policies and procedures setting out how the service would be managed were not dated so it would be difficult to know if these were current.”
care planning
1 finding
moderate“Some people's care records did not set out enough information for staff about how to mitigate risks where people had distressed behaviour.”
record keeping
1 finding
moderate“In a small number of cases, not all checks had been recorded to demonstrate staff were suitable to work with vulnerable people.”
medication management
1 finding
minor“The provider could not demonstrate a full system of medicine audits at the time of the inspection.”
supervision appraisal
1 finding
minor“At the time of the inspection, formal supervision records were not available to view as the provider had recently changed IT systems.”