moderate“we found a commode had not been cleaned fully and also identified a mattress protective cover was stained.”
record keeping
1 finding
minor“there were some inconsistencies with recording open dates on bottles and creams, but checks confirmed these items had not passed their expiry date.”
other
1 finding
moderate“We identified some wardrobes had brackets attached to them but due to recent refurbishment had not been re-secured to the wall to prevent them from falling.”
staffing levels
1 finding
minor“Care staff had additional domestic tasks they were expected to complete such as, preparing meals every day and cleaning at a weekend. This risked impacting on staff's availability to provide care.”
person centred care
1 finding
minor“we did receive feedback from relatives that the amount of activities offered could be improved.”