Agency profile · CQC 1-125903758

Calderdale

Provider

Calderdale Home Care Limited

Calderdale · Yorkshire & Humberside · Active since 03/1

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

07/Mar/2023 - 00:00

Inspected 3 years ago

Inspection reports (3)

Staffing levels

: “Some people felt there was a sometimes a lack of consistency of staff during the weekend.”

Strengths

· Risks to people's health and safety were assessed with involvement of people and relatives, covering environment, skin integrity, falls and continence.
· Staff recruited safely with comprehensive induction including the Care Certificate.
· Medicines managed safely with auditing leading to introduction of improved MAR.
· Robust audit and quality assurance systems at branch and provider level with effective follow-up action.
· Provider proactively sought feedback via quality assurance questionnaires and visited people at home to resolve issues.

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