minor“Staff were knowledgeable about medicine risks...This information was not always clear in people's care plans. We discussed with the provider who told us they would improve people's records.”
staff training
1 finding
minor“Training specific to people's needs not had been fully completed by all staff at the time of the inspection.”
consent capacity
1 finding
minor“People's rights were protected and the provider worked in line with the MCA. However, this was not always fully reflected in people's care records.”