moderate“it did not always support people to take part in a range of activities. We made a recommendation about this at the 2019 inspection.”
governance
1 finding
moderate“the effectiveness of the provider's systems to monitor and oversee the quality of the service could be variable... not been effective in addressing the concern around activities”
record keeping
1 finding
minor“There was no formal activities programme and an absence of records around people's wishes in this area.”