OSJCT Isis Court was rated Good overall at its February 2018 inspection, with an Outstanding rating for well-led reflecting the registered manager's exceptional person-centred leadership, staff empowerment and culture of continuous improvement. No regulatory breaches or failure themes were identified across any of the five key questions.
Strengths
· Exceptionally well-led by a highly motivated registered manager who promoted a person-centred, open and inclusive culture
· Staff empowered through lead roles, fostering accountability and ownership in service delivery
· Robust medicines management with regular competency assessments for administering staff
· Proactive incident learning shared across all provider services via 'serious incident briefings'
· Strong partnership working with external agencies including GPs, district nurses, social services and local authority
OSJCT Isis Court, an extra care housing domiciliary service for up to 20 older people, was rated Good across all five key questions at its announced inspection on 14 January 2016. The service demonstrated strong person-centred care, safe staffing, effective governance and a positive open culture with no regulatory breaches identified.
Strengths
· People felt safe and staff could identify and report safeguarding concerns to appropriate authorities
· Sufficient staffing levels with stable staff group and dependency-based deployment
· Safe recruitment processes including DBS checks and employment references
· Medicines administered as prescribed with regular staff competency checks
· Staff received induction, regular training, supervision, appraisals and observation of practice