minor“There were some gaps in obtaining a second reference for some staff. This was being rectified and a risk assessment was in place to explain the rationale for employment.”
supervision appraisal
1 finding
minor“Formal supervisions and spot checks were being introduced. Some staff had received an annual appraisal of their work.”
governance
1 finding
minor“They were aware that as the service grew more formal arrangements were needed such as maintaining records of spot checks that were completed on staff.”