Northern Case Management Bury Office

Inspection reports (3)

1. Inspection report · 2023-01-13

   Framework: KLOE · 10 pages · 77 KB · PDF

   Good
   safe: Goodwell-led: Good

   Northern Case Management Bury Office received a Good rating across the inspected domains of Safe and Well-led, with robust safeguarding, medication management and governance systems in place. Ongoing staffing recruitment and retention pressures were noted, along with minor gaps in classroom training updates, but these did not present immediate risk to people.

   Concerns (2)

   • moderateStaffing levels: “Managers acknowledged there were constant pressures with regards to the recruitment and retention. Contingency plans were in place and the service worked closely with agency staff.”
   • minorStaff training: “Managers were aware updates in classroom training were needed in moving and handling, medication and basic life support.”
   Strengths