critical“Checks and audits in place had failed to identify the areas for improvement found at this inspection including safe recruitment processes and the required improvements needed in care planning and risk assessments.”
record keeping
1 finding
critical“There were no records of interviews on the 2 staff files...the provider did not follow their own recruitment policy which stated, 'The assessments [interviews] made by interviewers are formally recorded'.”
care planning
1 finding
moderate“The provider had care plans and risk assessments in place but these did not give clear and detailed instruction to staff on how to provide safe care and support.”
staffing levels
1 finding
critical“The provider had not adhered to safe recruitment practices. This placed people at risk of being supported by unsuitable staff.”
supervision appraisal
1 finding
minor“As it was still a new service, care staff had not received supervisions at the time of the inspection.”
medication management
1 finding
minor“One person managed their own medication, however the record of this had not been updated to reflect the arrangements in place at the time of the inspection.”
leadership
1 finding
moderate“There was not a registered manager in post. A new manager was in place and had submitted an application to CQC to register.”