critical“There were some incidents for which we did not receive a formal CQC notification. This is a breach of Regulation 18 of the Health and Social Care Act 2008.”
minor“The makeup of these records differed from the spot checks template contained in the spot checks policy and procedure.”
moderate“At our previous inspection we found that the provider did not always notify the CQC of notifiable incidents.”
supervision appraisal
1 finding
moderate“For two care worker's their last recorded one to one meeting with their supervisor was June 2014 and there were no records for these.”
record keeping
1 finding
minor“Care workers did not always write down which medicines they had prompted people to take.”
care planning
1 finding
minor“Not all of the care plans had been transferred to the new style.”