Choices Homecare (Barnsley & Penistone)

Inspection reports (5)

1. Inspection report · 2022-11-29

   Framework: KLOE · 10 pages · 75 KB · PDF

   Good
   safe: Goodwell-led: Good

   TLC Homecare Limited was rated Good overall following a focused inspection of Safe and Well-led, representing an improvement from its previous Requires Improvement rating. The service demonstrated safe care delivery, robust recruitment, effective medicines management, and a positive person-centred culture, with the only notable gap being the absence of a registered manager at the time of inspection.

   Concerns (2)

   • moderateGovernance: “The service did not have a manager registered with CQC at the time of this inspection, however, the provider was proactively recruiting a new manager.”
   • minorGovernance: “We advised the provider to review their policy in respect of the duty of candour to ensure it contained a clear process for staff to follow when any relevant incidents occurred.”