minor“gaps were sometimes present in some questions during an initial assessment for example hobbies people may or may not be participating in”
record keeping
1 finding
minor“We recommend the provider seeks guidance from a reputable source around records management.”
staff training
1 finding
moderate“where diabetes was identified as a risk there was no guidance to support staff in identifying risk factors such as having low and high blood sugar”
supervision appraisal
1 finding
minor“Appraisals had yet to take place, there were systems in preparation for when staff were due to receive an appraisal of their years performance.”