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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Agency profile · CQC 1-11484415015

JSS Homecare Limited T/S Nurses Group Homecare

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Provider

JSS Homecare Ltd

Somerset · South West · Active since 08/0

GoodHome-care★ Owner-managed (director & PSC)RM: George, Surabi

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

2 years ago

07/May/2024 - 00:00

Inspected 2 years ago

Overview Inspections (2)Findings (8)Owner-management Methodology

8 findings across 6 themes

Every concern logged by inspectors

staff training
2 findings
- moderate“Staff that were new to care had not completed the Care Certificate, or training of a similar level.”
- moderate“Staff did not receive training specific to people's individual needs. For example, dementia and catheter care.”
record keeping
2 findings
- moderate“General environmental risks in people's homes were not completed in relation to risks such as food hygiene and fire safety.”
- minor“One staff member had not provided a full employment history on their application form.”
care planning
1 finding

moderate“some of the information within these was limited and lacked person-centred detail and guidance for staff.”

staff competency

1 finding

moderate“The provider told us staff competencies had been assessed during the induction...However, this had not been documented.”

governance

1 finding

moderate“Quality assurance systems were not fully effective and did not highlight all the concerns we found during this inspection.”

end of life care

1 finding

minor“Care plans did not consider people's end of life wishes...Staff had not received end of life training.”