moderate“we found a number of omissions on electronic Medicines Administration Records (MAR) sheets where staff had failed to sign and date when they had administered people's prescribed medicines.”
record keeping
1 finding
moderate“records they were expected to keep were not always appropriately maintained.”
governance
1 finding
critical“the provider's governance systems were not being operated effectively enough to minimise the risks associated with them. This placed people at risk of harm and represents a breach of regulation 17”