Agency profile · CQC 1-11334742355

BMBC Night Service

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Provider

BMBC Services Limited

Barnsley · Yorkshire & Humberside · Active since 27/0

GoodHome-careRM: Barnard, Rachel

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

06/Jan/2023 - 00:00

Inspected 3 years ago

Overview Inspections (1)Findings (1)Owner-management Methodology

Inspection reports (1)

Inspection report · 2023-01-06
Framework: KLOE · 15 pages · 85 KB · PDF
Good
safe: Goodeffective: Goodcaring: Goodresponsive: Goodwell-led: Good
BMBC Night Service received a Good rating across all five key questions at its first CQC inspection in December 2022, with relatives and staff providing consistently positive feedback about care quality and management. One minor gap was identified regarding bed rail risk assessments, which the provider agreed to address.
Concerns (1)
- minor

Care planning

: “Risks associated with the use of bed rails had not been thoroughly assessed. The provider agreed to implement a more comprehensive assessment for any person using bed rails.”

Strengths

· Consistent small staff team promoted continuity of care and strong relationships with people using the service
· Staff proactively supported people to access healthcare services and recognised health deterioration promptly
· Person-centred care planning involved people and relatives in assessment and review
· Positive staff morale with staff feeling listened to and well-supported by management
· Effective quality monitoring systems including timeliness and duration of care visits