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Bluebird Care (Chorley, Ormskirk and Leyland) achieved a Good rating across all five key questions at its first CQC inspection in December 2022, with people and relatives reporting high satisfaction with the quality, consistency and compassion of care. Key areas for improvement included formalising governance and audit systems, ensuring medication administration timings aligned with prescriber instructions, and strengthening recruitment record-keeping, all of which the registered manager began to address during the inspection itself.