Unique Support Solutions, a small domiciliary care agency in Leeds, received a Good rating across all five key questions at its first CQC inspection in December 2022. The service demonstrated strong person-centred practice aligned with Right Support, Right Care, Right Culture principles, with no failure themes identified.
Strengths
· People were supported in having choice and control over aspects of their lives, with risks recognised, assessed and managed safely.
· Staff implemented STOMP principles and supported people to make their own decisions about medicines.
· People were involved in the recruitment process, including shortlisting candidates.
· Staff received thorough induction, regular supervision, competency checks and up-to-date mandatory training.
· External professionals praised the service: 'I think they are a good service; they keep us updated and really work with us.'