Inspiring Aspirations Plus, a supported living service for autistic people and people with learning disabilities, was rated Good across all five key questions at its first inspection. The service demonstrated person-centred care, safe medication and recruitment practices, well-trained staff and effective governance aligned with Right Support, Right Care, Right Culture.
Strengths
· Person-centred and inclusive culture with staff treating people as individuals and upholding their rights
· Safe medication management including STOMP principles, trained staff, regular competency checks and audits
· Effective safeguarding with up-to-date training and staff who understood reporting procedures
· Robust recruitment processes including DBS checks and references
· Comprehensive staff induction, training, supervision and Care Certificate completion
Quality-Statement breakdown (19)
safe: Systems and processes to safeguard people from the risk of abuseGood
safe: Assessing risk, safety monitoring and management; Learning lessons when things go wrongGood
safe: Staffing and recruitmentGood
safe: Using medicines safelyGood
safe: Preventing and controlling infectionGood
effective: Assessing people's needs and choices; delivering care in line with standards, guidance and the lawGood
effective: Staff support: induction, training, skills and experienceGood
effective: Supporting people to eat and drink enough; working with other agencies; access to healthcareGood
effective: Ensuring consent to care and treatment in line with law and guidanceGood
caring: Ensuring people are well treated and supported; respecting equality and diversityGood
caring: Supporting people to express their views and be involved in making decisions about their careGood
caring: Respecting and promoting people's privacy, dignity and independenceGood
responsive: Planning personalised care to ensure people have choice and control and to meet their needs and preferencesGood
responsive: Meeting people's communication needsGood
responsive: Supporting people to develop and maintain relationships and follow interests/activitiesGood
responsive: Improving care quality in response to complaints or concernsGood
well-led: Promoting a positive culture that is person-centred, open, inclusive and empowering; Continuous learning and improving careGood
well-led: Managers and staff being clear about their roles; quality performance, risks, regulatory requirements and duty of candourGood
well-led: Engaging and involving people, the public and staff; Working in partnership with othersGood