St Anne's Bradford Supported Living Services received an overall Good rating following a focused inspection of Safe and Well-led key questions on 14 and 22 November 2023. Minor gaps in staff recruitment references were identified and promptly addressed, but the service demonstrated strong safeguarding practices, safe medicine management, and a positive person-centred culture.
Concerns (2)
moderate
Record keeping
: “Staff were not always recruited safely; it was identified on inspection there were some gaps in relation to staff references.”
minorStaffing levels: “A third member of staff said, 'We don't have enough staff, we are recruiting at the moment, but everyone does what they want, and we use agency staff when needed.'”
Strengths
· People felt safe and were protected from abuse; staff knew how to identify and report concerns.
· Medicines were managed safely with regular checks and competency assessments for staff.
· Risk assessments were thorough and person-centred, including positive behaviour support plans.
· Staffing levels were regularly reviewed and mostly sufficient to meet people's needs.
· Strong person-centred culture with staff taking pride in achieving good outcomes for people.
Quality-Statement breakdown (12)
safe: Systems and processes to safeguard people from the risk of abuseGood
safe: Assessing risk, safety monitoring and managementGood
safe: Staffing and recruitmentGood
safe: Using medicines safelyGood
safe: Ensuring consent to care and treatment in line with law and guidanceGood
safe: Preventing and controlling infectionGood
safe: Learning lessons when things go wrongGood
well-led: Promoting a positive culture that is person-centred, open, inclusive, and empoweringGood
well-led: How the provider understands and acts on the duty of candourGood
well-led: Managers and staff being clear about their roles and understanding quality performance, risks, and regulatory requirementsGood
well-led: Engaging and involving people using the service, the public and staffGood
well-led: Working in partnership with others and continuous learning and improving careGood