moderate“Robust risk assessments were in place for most risks and were reviewed regularly, however we found risk assessments were not in place for the use of restraint.”
medication management
1 finding
minor“'When required', or PRN protocols in people's care plans were not always available and did not always include enough information as to when these medicines should be given”
infection control
1 finding
minor“Sufficient supplies of PPE were readily available for staff, such as disposable masks, aprons and gloves, however, masks were not always being worn in people's homes.”
governance
1 finding
minor“historically incidents were not notified to the CQC but the service now had systems in place to do so.”