Caremaid Services Hampshire

Inspection reports (2)

1. Inspection report · 2022-04-06

   Framework: KLOE · 13 pages · 85 KB · PDF

   Good
   safe: Goodcaring: Goodwell-led: Good

   Focused re-inspection found Caremaid Services Hampshire had remedied a previous breach of regulation 19 (fit and proper persons), with improved recruitment, governance and culture. Overall rating improved from Requires Improvement to Good across Safe, Caring and Well-led.

   Strengths

   • · Effective and safe recruitment procedures with designated oversight and complete pre-employment checks including DBS
   • · Robust governance and auditing including daily monitoring of MARs, call times and daily logs via a management 'dashboard'
   • · Safe medicines management with trained, competency-assessed staff using electronic MARs
   • · Improved positive culture with increased workforce diversity and additional staff training, supervisions and spot checks
   • · Kind, compassionate, person-centred care respecting dignity, privacy and communication needs
   Quality-Statement breakdown (15)